What products do you offer?
At Expand a Sign, we offer a range of portable branding solutions from off the shelf products like Banner Flags, Pull-Up Banners, Pop-Up Banners, Roll-Up Banners, Gazebos, Tents, Canvas Wallpaper, Inflatables, Umbrellas and so much more, to complete custom-made products specific to your event requirements.
Do you have a digital brochure I can download?
Yes, you can download it from our home page or via this link: Expand a Sign Product Brochure
Where do you have offices located?
We have offices located in Durban, Johannesburg, Cape Town and Middelburg. We also have international agents in Denver (USA), Atlanta (USA), Canada, Brazil, Australia, New Zealand, England, Ireland, Spain, Germany, France, Switzerland and Dubai.
Where do you deliver?
We offer delivery nationwide and internationally.
How can I contact you?
You can contact us through our website contact form, online chat, email (firstname.lastname@example.org), call (0860 744 688) or via our social media platforms.
Where can I find you on social media?
- Facebook @ExpandaSignSA
- Twitter @ExpandaSign
- Instagram @ExpandaSign
- LinkedIn Expand a Sign International
- YouTube ExpandaSignSA
Do I have to be a large company to order your products?
Not at all. Although we work with over 80 of the world’s top 100 brands and many of the top brands locally, we also provide branding solutions to much smaller companies and start-ups.
What is your minimum order quantity?
We have no minimum order quantity. We have the flexibility to manufacture 1 unit and the capacity to do 1000. As with most bespoke manufactured items, price reduces as quantity rises, but we recognise that very often one unit is all that is needed to get your brand out there.
How do I order?
You can either send through a Quote Request or Contact Request form through our website or contact us directly via email or phone.
How do I supply my logo and artwork?
We need to receive your logo in a format suitable for large format printing, preferably vector or print-ready PDF. Full details of our artwork T&Cs are available here: Artwork T&Cs
What if I cannot find my logo in the correct format?
We can normally re-create your logo in the correct format, for which we will charge a per hour fee. However, we will supply you with this logo file for future use.
Do you provide a graphic design service?
Yes we do. Our agency, The Buro offers a full graphics design service. If you require a new logo or specialist graphic design service we can assist with this.
Do you provide a visual proof?
Yes, in all instances we provide a visual proof prior to production. This will give you an idea of what the finished product will look like, as we as present any issues pertaining to colours, logos, images, etc our studio may encounter whilst setting up the artwork for print.
When can I expect my product(s)?
This is all dependent on the products you’ve ordered and the quantities. Before your order goes into production, your account manager will confirm the dispatch date. Please note that products will only be dispatched once payment has been made in full.
If I already have hardware, can I just order the fabric?
Provided that the hardware is from Expand a Sign, yes you can. Our hardware is made to last with most of our products offering the flexibility to be reskinned when the fabric becomes old and faded. These products include: Flying, Feather and Wing Banners, Ex-Up Banners, WondaSigns, BackWalls, Ex-T Lite, Ex-T and Ex-Roll Banners, Gazebos, Ex-Domes and Ex-Stars, Acacia Umbrellas, Café Barriers, Portable Bars, Bean Bags, Poster Boards, Boulevard Banners, WindSocks, Wet Demo Tables, Deck and Directors Chairs.
Can I purchase additional hardware items separately?
Yes. We offer an extensive range of hardware and accessories, specially designed for our banners.
What warranties do you offer on your products?
You can view/download our warranty policy via this link: Expand a Sign Product Warranty
We also offer 2 years no fade warranty on our UV printed umbrellas.
What inks do you use?
All our dye-sublimation inks are non-toxic and water-based. We also offer UV printing for certain products
What is dye-sublimation?
In Layman’s terms, the image is printed onto a special transfer paper. This printed image is then fed through a high-pressure roller heat-press. This process then transfers the printed image onto the fabric. This process allows for the ink to be embedded into the fabric.
What is UV printing?
UV printing is a form of digital printing that uses ultra-violet lights to dry or cure ink as it is printed. As the printer distributes ink on the surface of the fabric, specially designed UV lights follow close behind, curing or drying the ink instantly.
What is strike-through?
Strike-through is the visibility of the print on the reverse side of single-sided prints. With our high-quality inks, we can offer increased penetration through the fabric – allowing your prints to be clearly visible on either side.
What fabrics do you offer?
We have developed fabrics specific to each one of our products. These fabrics are woven polyester which we weave and coat with dirt repellant, light fasteners, fire retardants (on request), etc ourselves, locally.
What’s the difference between Flying, Feather and Wing Banners?
First and foremost, the Flying Banner was invented by us over 20 years ago and since then, competitors have tried and failed to copy our patented design. The Flying Banner offers a teardrop shape and is ideal for windy areas. The Feather Banner is better known as a telescopic banner and we offer variating widths and heights for these banners. They also work effectively in clusters. Finally, the Wing Banner. This banner offers a Shark Fin shape and is ideal for spaces where you really want to stand out with its’ impressive 6.7m height on the XL option. Read our blog for more info: Banner Flags
What’s the difference between Ex-T Lite, Ex-T and Ex-Roll Banners?
Our Ex-T Lite and Ex-T Banners are non-mechanised pull-up banner stands whereas our Ex-Roll Banners offer a mechanised roller which allows the fabric to roll up into the base.
What sizes do your Gazebos come in?
Our Gazebos come in 3 sizes: 3m x 3m, 4.5m x 3m and 6m x 3m. We can also do custom sizes. All our Gazebos offer custom options of: half walls, full walls, doors and windows.
What umbrellas do you offer?
We offer an extensive range of umbrellas for any event. The Acacia Savannah which is our heavy-duty aluminium range, comes in 2m, 2.5m and 3m options whereas the lightweight Karoo option comes in 3m and 2.5m. To compliment this range, we offer the Acacia Flex which combines an aluminium pole and fibreglass frame for greater strength in windy conditions. These come in 2m, 2.5m and 3m options. Finally, we can also make beach umbrellas upon request.
How easy are your products to set up and takedown?
Our products can be set up in a matter of minutes with no more than 2 people required for larger products. Most of these products are accompanied by printed set up and takedown instructions, which are sewn into their bags. Alternatively, we have created videos for our most popular products for added assistance.
What is a bespoke product?
A bespoke (aka custom) product is one that is made especially to a size and design, it is made-to-measure.
Can you provide custom-made banners?
Yes, our in house team can often adapt our banners or flags to fit specific requirements or make a ‘custom-made’ banner. If for any reason we cannot do this for you, our extensive industry contacts means we can source a solution for you.
How big can you print a banner?
At Expand a Sign, size does count. We have made soccer shirt replicas the height of a 4-story building and 10m inflatables. We have also created desktop flags and A4 Ex-T Lite pull-up banners. There are virtually no limitations to the size banner we can print.
What happens to your excess fabric?
Uzwelo Bags… A brand born out of the need to re-cycle our waste fabric. We use our waste fabric that normally goes into landfills to make functional, stylish and affordable bags of all shapes and sizes and sell them on our online shop www.uzwelo.co.za